Text Voting Terms & Conditions
How to text
To vote for your favourite band simply text the area of the event followed by the band's unique number to 64343. For example:
North 2345 to 64343
Midlands 3456 to 64343
West 4567 to 64343
South 5678 to 64343
Wales 6789 to 64343
Scotland 7891 to 64343
Please remember to include a space between the area and the band's unique number otherwise we will not be able to use your vote. All band numbers must contain four digits (i.e. 1234).
To find band numbers and results please check out the"Gig Guide and Results" section in your area:
Why should I text vote?
The text vote was set up for fans who cannot make it to the gig(s) but still want to show their support for a band.
When bands and artists get as far as the Regional and International Showcases, the venue capacity makes it impossible to keep an accurate track on audience votes. With the text vote the public can still contribute.
Details on the Voting System and Festival structure can be found here>>
Surface Festival Terms and Conditions for Text Voting
- Voting is only open to residents of the United Kingdom. Voting signifies acceptance of these Terms and Conditions.
- Voting is available each day starting from 12:00am on 27th January 2012 until the end of the International Showcase at 10.30pm on 29th September 2012. Please be aware voting times may vary or change.
Stages 1 & 2 and the Semi-Final Showcases:
Text votes are counted at the end of each gig via direct online checking. After the vote has been counted text votes received for bands and artists that have not progressed will not be registered but may still be charged for in accordance with these terms and conditions. If a band progresses through to the next stage then the text vote count for that band for all previous stages will be carried forward to the next round.
Regional Final Showcases:
Text votes are counted at the end of the Regional Showcase via direct online checking. After the vote has been counted text votes received for bands and artists that have not progressed will not be registered but may still be charged for in accordance with these terms and conditions. If a band progresses through to the International Showcase then the text vote count for that band for all previous stages will be carried forward to the International Showcase.
Text votes are counted at the end of the International Showcase at 10.30pm on Saturday 29th September 2012. Text votes cast after the vote has been counted will not be registered but may still be charged for in accordance with these terms and conditions. Please be aware voting times may change.
- Each text vote cast will cost 1 pound (£1.00) plus your service provider's standard text message rate. The total cost is dependant on your network.
- You must be 16 years or over to use this service.
- You may vote as many times as you like, however we do recommend you set yourself a limit and text vote responsibly.
- Surface Festival LTD reserves the right to discount votes if it has reasonable grounds to suspect that fraudulent bulk votes have been cast.
- Surface Festival LTD may suspend, withdraw or re-set voting at its sole discretion.
- Please ask permission from the bill payer before voting and please text carefully. All charges will be deducted from your available credit time if you are a pre pay customer or will appear on your monthly statement if you pay monthly.
- Surface Festival LTD does not accept any responsibility for any network congestion, technical failure or other problem in any telephone line, network, system, provider or otherwise which results in any text not being properly recorded or received.
- If a band drops out of the event, any text votes cast for that band will not be counted, but may still be charged for in accordance with these terms and conditions.
- There will be no refunds given on text votes cast if a band drops out of the event.
- To the extent permitted by law, Surface Festival LTD excludes all warranties (whether express or implied), representations and its liability regarding this voting mechanic.
- The voting details of this competition may only be carried in official advertising produced by Surface Festival. Any unofficial advertising of the text number or trigger will be considered a breach of the terms and conditions of the competition and may result in disqualification of the parties concerned.
- If you need to get in touch with us please email us at hello@ surfacefestival.com or call us on 0800 434 6076.
To bands and artists taking part in the Surface Festival:
Please remember to add the following terms and conditions whenever advertising your text vote number:
16+. Texts cost £1.00 plus standard network charges. Please
get permission from the bill payer. Customer services: hello@ surfacefestival.com or contact us on 0800 434 6076
Why are the total text votes not displayed for each band?
Surface Festival Ltd is committed to openness of information as defined by the Freedom Of Information Act 2000. Information about Surface Festival voting is not covered by the Freedom of Information Act. This information fits the terms of one or more of the exemptions set out in the Act. For example, the information may be exempt because it is confidential or commercially sensitive. You can find out more information about the Freedom of Information Act at informationcommissioner.gov.uk or by reading the Act online at hmso.gov.uk. In accordance with this Surface Festival are not required to disclose the voting figures under the Act.